Well I’ll take the lifetime 24hr turnaround warranty and that given by how many times he went up and down the steps flat before taking several goes with no tyre at all it’s good for me.
If you are really stuck in a descending gully that long and can’t stop you will probably have a new set in the post…
Strongest Wheels on the Market
Whether it’s a sunset lap with friends or a race run against the clock, a broken wheel ruins any ride. We set strength and impact resistance as our highest priority, but strength doesn’t have to mean uncomfortably stiff. Our wheels are compliant enough to avoid that harsh “wooden” ride that gives some carbon rims a bad name offroad. We only make offroad bikes at Santa Cruz, so we have the privilege of being able to focus purely on the mountain bike experience. Everything from the thickness of rim beads to external spoke hole reinforcements comes purely from our experience of knowing what riders need at every level—from international racing to your local trails.
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Lifetime Warranty
Lifetime. No gimmicks. Not limited. If you do actually manage to break our rim while out riding, we’ll replace it for free. And probably high five you in the process! If it gets run over by a truck we’ll help you out with a low cost accidental ‘crash replacement’, because life’s too short to argue. We know riding time’s too precious to keep you waiting, so we’ll do our best to sort you out fast.
Gettin ‘r done in the office
Never Miss A Ride
If you buy a set of our wheels, or they come as stock equipment on a bike you buy, they’re covered by a lifetime warranty. If you break a rim, just fill out the warranty form, and we’ll get a replacement headed your way within 24 hours. Simple as that. If you’re on vacation, we can even ship a new wheel to wherever you’re staying.
If you break a wheel through some momentary lapse of judgement, just get in touch with our warranty department and we’ll still help you out. We stand behind our products, and we want you to be happy with your purchase. If you’re ever unhappy, give us a call or shoot us an email and we’ll try to make it right.
Make sure you take a minute to register for your warranty so that we can process your claim as quickly as possible if the need ever arises. We’ll keep that image of your receipt on file so you never have to worry about proving that you’re the original owner.