As titles, really. Is Rutland Cycling a reliable operation in terms of speed, delivery, customer service etc etc. Ta v much.

I’ve not had any problems with them.

I was very disappointed with my experience with them on replacing very nearly new shoes under warranty. I wouldn’t have got anything if I hadn’t kept on at them and quoted SOGA, etc. I’ve not used them since.

They’ve always been good to me online or in the shop

Phone & check stock, last 2 orders were ” in stock” but when nothing turned up I phoned and was told “oh yea, we are waiting for them to come in” they didn’t bother letting me know. Great prices but a bit flakey

Cheers, people.

Ordered a reverb off them, got it within three days I think with quidco cash back AND a few quid off my next order.

Bought a new bike from them over the internet.Wouldn’t buy anything from them again.Customer service attitude was pretty dreadful when i pointed out faults with the bike.The words ” tough shit ” come to mind.

Bought a bike from them, phoned to ask why next day delivery wasn’t available, the girl said she didn’t know and to just pick priority 48hr as it would more than likely turn up the next day.

It did, can’t complain. Easy to deal with and cheap

Fantastic service. Couldn’t complain when I ordered my exposure lights from them.

last 2 orders were ” in stock” but when nothing turned up I phoned and was told “oh yea, we are waiting for them to come in” they didn’t bother letting me know

I stopped using them after the third time this happened.

I ordered from them recently and all went well. Found what I wanted, paid for it, turned up a couple of days later, the end.

Can’t comment on customer service as I had no need to speak to them.

I’ve bought several bits through their eBay shop (including a bike), and had no issues.

IME shops (and not just Rutland Cycles), tend to focus on eBay sales due to the negative feedback they’d receive if they didn’t

I’ve even bought from Dave Hindes eBay store!!!

Used them years ago for online stuff and every order was delayed as they didn’t have the bits in stock, even though they were showing as in stock.

Decent shops though if you can get there.

I have it on good authority that buying from their ebay site is the most reliable way, as that stuff is actually in stock.