anyone had any dealings with Rutland cycles?
Bike Forum
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Rutland cycles, anyone used them?
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Posted 2 years ago #
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Yup, good experiences both in store and mail order.
Posted 2 years ago # -
No - they got to be the biggest independent bike shop in the UK because nobody shops with them
Good to buy from, teenage simians staffing their workshops.
Posted 2 years ago # -
No problems mail order and the goods arrived the next day - if you sign up as 'facebook friend' there was an extra 10% off
Posted 2 years ago # -
a neighbour bought a kona for his misses and turned up next day ready to roll awesome, think he had to pay for the privalege but good for a mail order bike and big savings too.
Posted 2 years ago # -
Bought mail order and they were great to deal with.
Posted 2 years ago # -
bought my first proper (and current) bike from them...good deal and good service
Posted 2 years ago # -
very good indeed.
next day delivery.Posted 2 years ago # -
phone up and check stock, last 2 things i have bought were in stock on the website but in reality they had non and until i contacted them to see where my item was i had heard nothing, once back in stock (and all the time the website was still showing stock) delivery was quick
Posted 2 years ago # -
Nice big well stocked shop, helpful staff. Id probably shop there more often if i didnt have to pay for parking they should consider reimbursing you if you buy something like at wentworth action sports.
Posted 2 years ago # -
Definitely phone up and check stock. I've been waiting for an 'in stock' headset for 2 weeks! To be fair they do answer emails and the phone and let you know what is going on (when asked). I just wish my flaming headset would turn up!!!!!
Posted 2 years ago # -
that was my gripe, only ordered from them twice, first time was for some rims which in the end they couldnt supply and now a pair of xtr shifters.
next time i shall just stick to CRC or Merlin i think.
Posted 2 years ago # -
that was my gripe, only ordered from them twice, first time was for some rims which in the end they couldnt supply and now a pair of xtr shifters.
next time i shall just stick to CRC or Merlin i think.
Posted 2 years ago # -
Excellent. Email updates about orders, even emails to apologize when their suppliers let them down.
Even bought a frame off one of the "teenage simians"
Posted 2 years ago # -
Got a THE las vegas helmet that I sent back 12 days before the 12 month warranty was up. They didn't have a replacement in stock so sent me a las vegas carbon instead at no extra cost. I would highly recommend them based on that alone.
Everything that I have purchased off them has been with me very quickly.
They are on my list of favorite bike shops that I always check to compare prices.Posted 2 years ago # -
Ring them for stock before ordering, other than that should be ok. They were supposed to be getting the stock levels on the website sorted a while back.....
Posted 2 years ago #
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