i have the winter trainer. I will not buy anything from Terrible Ribble again.
Last year they had a 6 week back log due to the increase in cycling interest due to the Olympics and Tour sucess. I was attracted by the slightly cheaper price. That was my misguided mistake.
The rear wheel was bodged together and When I offered to drop it off and swap it for another, the service I received was a Joke.
Terrible do not do customer support at all. I was told I should take the wheel to my local bike shop to be fixed and invoice Terrible the bill. Not wanting to have a third party involved and not able to simply swap like for like as Terrible seem to now be just a distribution company rather than a bike builder(hence not being able to swap for some bizare reason), I posted it back. Mistake.
I was without bike for 3 months. When the wheel eventually returned back to me they had done nothing to it. They offer cheap prices to attract the sales and could not care less about any disgruntled customer.
I should have researched more. Terrible seem to be consistently bad at resolving customer gripes, it isn't just me. If you have no problems then everything will of course be fine.