My new Canyon Nerve AM 9.0X arrived yesterday, pretty chuffed with it and looks like an awesome bike.
One problem though is the Reverb seatpost it comes with, my first experience with one of these. The problem is it’s stuck in the down position and pressing the remote does nothing.
I’ve spoken to Canyon about it who say they need to speak to SRAM and can’t do anything until they have the serial numbers and other info, which I don’t have with me at work. I’ve read before that they need to be bled when new in order to work?
Will this likely fix the problem or does it sound like something else? The manual specifically says don’t muck about with the air pressure inside it. Although I was tempted to connect a shock pump and see if this was the problem?
Any ideas as to what will fix it? Was hoping to ride the bike this weekend but can’t until this is resolved. The guy at Canyon pretty much said he couldn’t help apart from insisting they should come in normal working order.