I've just installed a 2013 reverb and I don't know if there is a problem with it or not. It is the 125mm drop version.
Basically, the post will go all the way down, but will not come back up under its own steam if it is compressed past about two thirds travel. The manual says this should go away after cycling the travel a few times, but it doesn't seem to be happening.
Has anyone had similar issues? Is there an easy fix such as putting a small amount of wet lube around the top and cycling it in like a fork seal?
It seems like a quality item, so I am really keen to get this working absolutely perfectly. However, I don't want to have to be taking it to bits before even using it.
Any advice gratefully accepted.