quick update on this for those that are interested-
short version – got the sole footbeds recommended by MSP and PMK2060 and love them and the company are great
longer version:
Went for the sole footbeds as I liked the option of heat moulding them to get a better fit. The come with a snazzy little dot on them that turns black when at the right temp in the oven to prevent you melting them I guess. My problem was that I am an EU size 46 for which they recommend you go up to UK size 11.
Arrived, cut to size, moulded and they fitted and worked but were clearly a bit too big. I’m guessing that my 46s are a little too large as well then. But they worked and helped my feet although not perfect and given the original postage was 15eur I didn’t fancy having to pay that a couple more times given that I wasn’t sure they would work any better.
1 month later they email a customer satisfaction survey, I fill it in saying happy etc. but maybe a little large. A real person actually reads survey and emails back ‘remember we do a 90 day exchange’. I decide to go for it and they just mail me the new size, nothing sent back 🙂
New ones fit brilliantly, right size and comfy.
Very happy man and it’s great to see someone actually cares about whether their product works