During your works visit, did they explain why it leaks in the first place? I mean, it’s a membrane laminated between ripstop nylon. Replacing the DWR does nothing for the membrane except create a path for moisture to escape. The membrane is waterproof regardless. If the jacket leaks the membrane is damaged.
I had a meeting last year with a Gore technical team, different subject, but I did discuss this with them over dinner – the only answer they could give me is that probably I purchased the wrong jacket and that the rucksack straps had damaged the membrane.