PSA T-Mobile capping internet usage to 500mb

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PSA T-Mobile capping internet usage to 500mb

21 posts & 15 voices | Started 1 year ago by retro83 | Latest reply from Drac

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t-mobile

retro83 - Member

Just a heads up on this for any T-Mob users. Data usage is now going to be capped to 500mb.

So Whats Changing? - From 1st February 2011 we will be aligning our fair use policies so our mobile internet service will have fair use of 500MB.

http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES

http://support.t-mobile.co.uk/discussions/index?page=forums&topic=8010380bff24f8012d6da8429f007cff

Yes, I'm sure it's in their T&C that they can change it, still poor form on their part.

Posted 1 year ago #
glenh - Member

http://redo.me.uk/unfairuse

Posted 1 year ago #
retro83 - Member

Posted 1 year ago #
Haze - Member

Hmm, could you terminate the contract without penalty if you could prove the change is of "material detriment"?

For example, if you regularly need over 500mb forcing you to take out an additional internet booster to avoid restricted service.

Posted 1 year ago #
clubber - Member

Pretty sure that people used that method to get out of orange contracts when they did the same.

500Mb seems to be becoming the norm now though. That said, I've never been close to using it but I do have wifi for when at home.

Posted 1 year ago #
GlitterGary - Member

Either way, it's a bit tight. I just got a new contract with 1gb a month, I don't seem to use that much but wouldn't fancy being charged for going over.

Posted 1 year ago #
GrahamS - Member

O2 did the same thing: iPhone tariffs changed from Unlimited Internet to 500MB.

Funny innit, they try for years to get people to use 3G data, investing billions in networks and infrastructure, then when demand finally picks up they say "Woah there, we can't handle that much traffic"

Posted 1 year ago #
clubber - Member

No, they say - whoa, now you're hooked, we can make more money from you

Posted 1 year ago #
GlitterGary - Member

Too true Clubber.

Posted 1 year ago #
brant - Member

Some stuff on Bitterwallet

http://www.bitterwallet.com/t-mobile-reduce-data-allowance-for-customers-from-1st-february

Posted 1 year ago #
poppa - Member

I expect this problem to get worse, and more widespread amongst the service providers in the future.

Posted 1 year ago #
retro83 - Member

brant - Member

Some stuff on Bitterwallet

http://www.bitterwallet.com/t-mobile-reduce-data-allowance-for-customers-from-1st-february

Cheers for that link Brant.

Posted 1 year ago #
D0NK - Member

"Fair use" really twists my star fangled nuts. Loathsome phrase, "you can have as much of our product as you want for £5 fair use*"

*aslong as you don't have more than what we consider to be £5s worth**

**What £5 is actually worth may be changed by us at anytime.

Posted 1 year ago #
retro83 - Member

And now it's made the beeb:

http://www.bbc.co.uk/news/technology-12160654

Also an update on bitterwallet:

http://www.bitterwallet.com/t-mobile-data-allowance-statemen/39231

...and on Which:

http://conversation.which.co.uk/mobile/mobile-phone-networks/t-mobile-drastically-cuts-data-usage-allowances/

Posted 1 year ago #
retro83 - Member

...and they've backed down

There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users."

Lysa Hardy, VP, T-Mobile UK

http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES

Posted 1 year ago #
wrightyson - Member

And to be fair unless youre in a City or somewhere of a reasonable size the 3g is pretty shit!!!

Posted 1 year ago #
CountZero - Member

It's difficult to see how anyone could use a smartphone properly and manage to keep their cellular data usage well under 500Mb. I try to keep mine as low as possible by just doing a bit of browsing, and I never download sizable files, but my usage this month is already over 80%, at 409Mb, and I have until the 16th. Thinking of dropping my contract down a level and upping my data to 1Gb.

Posted 1 year ago #
Jujuuk68 - Member

http://www.littlefluffytoys.com/?p=298

Posted 1 year ago #
markgraylish - Member

CountZero - Member

It's difficult to see how anyone could use a smartphone properly and manage to keep their cellular data usage well under 500Mb. I try to keep mine as low as possible by just doing a bit of browsing, and I never download sizable files, but my usage this month is already over 80%, at 409Mb, and I have until the 16th. Thinking of dropping my contract down a level and upping my data to 1Gb.

Eh? I've got a 500mb contract and I use way less than 100mb a month. You must do an enormous amount of browsing!
(Having said that, I've got t'internet in the office and wifi at home)

Posted 1 year ago #
spooky_b329 - Member

Eh? I've got a 500mb contract and I use way less than 100mb a month.

Similar here, 3gb T-Mobile contract, play with phone throughout day on 3g, when I was checking it I was clocking up 300mb ish. I only watch youtube etc when I have a wifi connection though. Emails/news/weather all updating hourly.

Posted 1 year ago #
spooky_b329 - Member

Eh? I've got a 500mb contract and I use way less than 100mb a month.

Similar here, 3gb T-Mobile contract, play with phone throughout day on 3g, when I was checking it I was clocking up 300mb ish. I only watch youtube etc when I have a wifi connection though. Emails/news/weather all updating hourly.

Posted 1 year ago #
Drac - Moderator

Never even use anywhere near 100mb never mind 500mb.

Posted 1 year ago #