I’ve had a Grapil for a couple of years now after a frame swap. I snapped the chainstay about a year ago but wasn’t covered under warranty as I wasn’t the original purchaser. When I questioned Madison about the design/welding quality issue, here’s the response I got:
These frames/bikes were never withdrawn from sale, it was a problem that only affected a small minority of the bikes, a large majority of the frames have no issue at all.
You would be able to buy the rear chain stay however through one of our dealers. All dealers can be found at the following link: http://www.madison.co.uk/dealers.
Kind Regards,
Helen Baines
Warranty Assistant Manager
Seems like that “small minority”is increasing!