• This topic has 47 replies, 27 voices, and was last updated 9 years ago by hora.
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  • Private sale advice – disgruntled buyer
  • fervouredimage
    Free Member

    I bought a motorcycle on ebay a few weeks ago. It was old, late 70’s and the seller pointed out that the speedo wasn’t working and that a ticking sound was a loose cam chain. Bought the bike regardless.

    Just a few days later we had a problem at home which required some substantial financial investment so I decided to sell the bike. I’d ridden the bike for five minutes, it ran well, started fine etc but i had no time or desire to check/fix the issues mentioned to me.

    So, advertised the bike on ebay, described that it ran well etc and also stated the speedo fault and the ticking sound which i believed to be the cam chain. It had an MOT and tax. Someone contacted me and asked if i would except an offer and that he would collect it the following day. I excepted and ended the listing. Bloke came, checked over the bike, started it up but was unable to ride it as it had a front puncture. He was happy with it and took it away.

    2 days later he contacted me to say it leaked oil and he wasn’t very happy. Then a further five days later he contacted me to say he took it to a mechanic to fix the leak and the mechanic has advised the engine has a warped head and is basically junk. The buyer says he has taken some legal advice and that he has a case i case as i described the bike as working but in his opinion it is not fit for purpose and is dangerous.

    Buyer beware or does he have a legitimate complaint? I knew nothing about any of the issues he mentions and pointed out everything i was aware of. The bike started and ran fine for the very short time i had it.

    sbob
    Free Member

    You are not a mechanic, he had opportunity to inspect the bike, his problem.

    mikewsmith
    Free Member

    You probably overstated what you thought/were told was wrong, making it sound like a diagnosis rather than a though. However sold as seen.

    hora
    Free Member

    It was a 1970’s bike.
    He couldnt even try SOGA.

    If you described it as fantastic mechanical condition/just restored. He might have some sort of point..

    His mechanic may also be pitching him for work/buyer may also be looking for a discount to settle.

    Tbh though he bought a bike off someone who only had it a shortwhile/with described faults. So how have you been out of order etc?

    luke
    Free Member

    He lost the benefit of any ebay protection by going outside ebay.
    What is he asking for a full refund or partial?

    globalti
    Free Member

    Write to him explaining the situation, as above he bought it “as seen”. Don’t make any sort of admission. If you feel bad about it, offer him a small refund, otherwise keep your nerve and ignore the letters. His problem, not yours.

    My sister once bought a VW beetle then sold it on and a week later the engine fell out of the floorpan. The buyer was the wife of a Police DI and she pursued my sister for a few weeks before giving up. My sister ignored her.

    hora
    Free Member

    One reply- sold as seen with an honest description and no guarantees. Ignore and dont reply further.

    tron
    Free Member

    Fit for purpose is sales of goods act as far as I know – which applies to products bought from retailers and dealers but not private sale. I would expect the usual rules for a private sale of a car to apply – no comeback unless you’ve misdescribed. If you said “100% good working order except for X and Y which are faults P and Q” then there shouldn’t be any comeback at all.

    I suspect matey hasn’t had any proper legal advice. Any lawyer would point out that he’d be very likely to spend more than the bike is worth on legal fees, with an uncertain outcome.

    fervouredimage
    Free Member

    He’s asking me to cover the cost of the work so far which he says is £350 or he’ll take me to court for the full cost of bike plus legal fees etc. I sold him the bike for just £1100.

    He spent a good 30 mins looking over the bike, started it up with no problem etc. i explained i wasn’t an expert to him. The guy i bought it from said it had been fully rebuilt and pointed out the issues which i pointed out to my buyer. I never got chance to ride it properly to discover the issues he is now stating it has.

    wwaswas
    Full Member

    The buyer says he has taken some legal advice

    I’d look for a forum like stw where a disgruntled bike buyer has overstated his case to get the response he wants.

    It’ll be the extent of the legal advice he’s likely to have had.

    cranberry
    Free Member

    How did you describe the bike ?

    hora
    Free Member

    Right grow a set of balls. Be firm on principle. I always go by principle not being bullied/feeling stressed/make someone go away.

    Its a private sale. If in the ad you had advertised the bike as fully restored, 40yrs old with marticulous detail gone into the prep and upkeep and runs beautifully with no none-issues. Subsequently the seller finds it has problems that would have been obvious/already present then they could feasibly print the ad, take you to court saying you sold the item knowing it had problems but sold as perfect condition. i.e you knowingly sold a faulty item and misrepresented it. This is the only time that a private sale can have comeback via smalls claims.

    However he bought an old bike with a description and at sale of problems but as your a mechanic you can’t detail/identify. He knowingly entered into a contract with you knowing there was a problem that needed full diagnosis.

    As a private seller you can’t offer a warranty unless you email or put something in writing along the lines of ‘if you find anything wrong with the bike I wont leave you hanging/I’ll help out’. Even then would it stand?

    Do you have a moral obligation? NO. You don’t as you have not mislead him.

    A few years ago I bought a mint/fully main dealered Subaru Legacy from a Policeman. On the morning of the sale he even took it down to his main dealer to get it checked over (off his own back/I didn’t ask him to)- they replaced the front pads. Anyway, a week after purchase the air/fuel sensor went and it cost me £450 for the part plus vat and fitting.

    That was nothing to do with the seller. He’d described the car and it was as described. The faulty sensor could have been worn before- but who the hell would have known until the EML finally popped up?

    Back to you- the buyer has had the opportunity to inspect the bike. Send one communication- repeat hes had (time) to inspect, as discussed faults were pointed out and he accepted the bike on condition. Neither of you had a crystal ball and sign off with you will robustly defend against any claims and there will be no further communication. Thats it- anything further will add fuel to his optimism or his bully/threats.

    If he does send any threats- implied. Reply those will be recorded/saved.

    The buyer says he has taken some legal advice

    Seen this a few times on Pistonheads. Its normally a tactic to help cohere the money and/or its a conversation down the pub with his mates/mechanic to see what he can get towards his restoration.

    Any legal advice would be ‘what condition was it described in’?

    fervouredimage
    Free Member

    I said when i bought it, why i was selling it. Then said it starts and runs fine, and listed the things that had been added to it by the builder of it including a rebuild. (I have the ad from the builder). I mentioned that the brakes, lights and horn worked and it had an mot and tax. Then i listed the faults i was aware of – speedo not working and ticking noise which i said i thought was the cam chain.

    That was about it

    hora
    Free Member

    Can you print/save the ad of the original seller (incase its deleted due to housekeeping by site provider or himself etc). Same with your ebay ad and print the buyers emails.

    slackalice
    Free Member

    Presumably you gave a sales receipt which also included: “Sold as seen and tested”?

    hora
    Free Member

    Presumably you gave a sales receipt which also included: “Sold as seen and tested”?

    Flip that around- presumably the buyer got a written assurance or proof that the bike had no known faults?

    fervouredimage
    Free Member

    Can you print/save the ad of the original seller (incase its deleted due to housekeeping by site provider or himself etc). Same with your ebay ad and print the buyers emails.

    Yes i have the ad from the builder.

    Presumably you gave a sales receipt which also included: “Sold as seen and tested”?

    No didn’t bother with a receipt.

    suburbanreuben
    Free Member

    Can you link to the Ebay listings so you can get some proper internet legal advice?
    First impressions, though, are to tell him to do one.

    steve-g
    Free Member

    No didn’t bother with a receipt.

    Report it stolen?

    br
    Free Member

    I’d have one last communication with him, along the lines of ‘sorry, but you inspected the bike and then bought it – please don’t bother or threaten me again’.

    If you are feeling bad and can afford it, then offer to refund him the original purchase price and get the bike back.

    hora
    Free Member

    If you are feeling bad and can afford it, then offer to refund him the original purchase price and get the bike back.

    but then if he says no/want a contribution the seller is in a awkward position that the buyer keeps that offer and uses it later saying seller felt bad/said he’d take it back but I’d already started* the work on the bike.

    It also leaves the seller open to the buyer feeling hes got some leverage.

    *he/we don’t know if this is true but for the mechanic to say head warped hes obviously stripped the engine.

    isitafox
    Free Member

    I had the same kind of situation a few years back, bought an old Honda Prelude for a few hundred quid from a local garage. I knew the owner of the garage who told me he didn’t know what was up with the car, it would start but would die pretty soon after and wasn’t running properly. Regardless I bought it to fix up but after a few weeks money got tight so I had to move it on.
    I advertised it as it was, needed work, a guy came to have a look and was there whilst we spent almost an hour trying to get it to start. Eventually we got it running, he took it for a quick spin and said he’d take it, gave me the money and drove off.
    About half an hour later I spotted it broke down outside a nearby petrol station after which the buyer rang me to say he wasn’t happy with the car and wanted his money back, I basically told him he knew of the problems, had been there when we couldn’t start it and had bought it regardless so had accepted the inevitable.

    My point is, you told him there was a fault but you couldn’t guarantee what it was, he tested it knowing this and went ahead with the purchase and therefore it is his responsibility. Be firm as legally he hasn’t got a leg to stand on and you were quite clearly in the right.

    yourguitarhero
    Free Member

    **** ’em

    fervouredimage
    Free Member

    If you are feeling bad and can afford it, then offer to refund him the original purchase price and get the bike back.

    I definitely can’t afford it and wouldn’t buy it back on principle. I didn’t mislead. I had no idea that it leaked oil and certainly had no idea that it had a problem beyond a rattly cam chain.

    MartynS
    Full Member

    Seen a fair few of these scams.

    Buy car or motorbike off private seller through auction site. Contact seller a short time after sale informing them that “my mate the mechanic reckons this needs £xxx, I want you to pay or I’ll sue”

    Politely remind the buyer they had the chance to inspect it, it was sold as seen with no warranty, implied or otherwise and there’s nothing you can do to help.

    Then just ignore
    (Unless he really is daft enough to try court…)

    scaredypants
    Full Member

    I had no idea that it leaked oil

    If you had it a few days and it had an oil leak of any significance, you’d know, surely ?

    (Moose and fat person optional)

    fervouredimage
    Free Member

    Also he was keen to tell me that he was a drag bike racer and builds his own bikes so he was hardly a novice to mechanics. His van was all kitted out with bike related kit etc. Hardly a clueless youngster buying his first bike.

    fervouredimage
    Free Member

    No oil leaked from it at all in my ownership, not a drop. He stated it leaked when he rode it.

    globalti
    Free Member

    If the buyer really did take legal advice he ought to sue the lawyer because any proper lawyer would have advised him: “forget it buddy”.

    He’s employing the same tactics as Wonga and those private parking invoice people – trying to frighten you into paying out.

    Perhaps your only mistake was in not getting him to sign a bill of sale with the words “sold as seen” on it.

    DezB
    Free Member

    Sold as seen.
    you advertised it as.. bah blah blah
    Sold as seen
    blah blah blah
    Sold as seen

    All there is to it.

    Jamie
    Free Member

    **** ’em

    IANAL, but this seems like good advice.

    If a bit wrapped up in fancy legalese.

    joolsburger
    Free Member

    Politely tell him that it’s not your problem and leave it at that.

    crankboy
    Free Member

    The sale of goods act only applies to a private sale in relation to description the item you sell must match the description you apply to it . that is a term of the contract . so as long as your description both in the add and verbally when selling is accurate then you are OK. You are not OK if you have innocently adopted a misdiscription from your original seller.

    chakaping
    Free Member

    A 30-odd year old motorbike leaks oil? There’s a surprise.

    If he paid a low price and only has to spend £350 to know it’s tickety boo, then he’s not gettign a bad deal is he?

    But do whatever you think is the right thing to do, as long as you can keep a clear conscience.

    Junkyard
    Free Member

    they bought it so there problem

    hora
    Free Member

    A 30-odd year old motorbike leaks oil? There’s a surprise.

    If he paid a low price and only has to spend £350 to know it’s tickety boo, then he’s not gettign a bad deal is he?

    But do whatever you think is the right thing to do, as long as you can keep a clear conscience.

    The first part is juxtaposition with your last line. Make your mind up!

    chakaping
    Free Member

    The first part is juxtaposition with your last line.

    Please expand.

    hora
    Free Member

    ‘as long as you keep a clear conscience’ implies that the OP needs to do the right thing (cough up).

    chakaping
    Free Member

    Nah, if I’m implying anything it’s that the OP needs to look at his conscience and at what he told the buyer.

    If it’s all really as he’s presented it here then I don’t see he needs to do anything. Unless he wants to of course.

    argee
    Full Member

    Anyone who’s ever been to a car auction, or any auction knows it’s bought as seen, and if it’s described as accurately as known by the seller, then there’s no real comeback.

    As others state, sounds like the guy is chancing his luck to see if he can get the bike and a discount with the use of empty threats, as for costs plus legal, that’s a magistrate who would decide, and if the guys already got a mate to fix it, then it makes it harder to prove, both the issue and the actual costs.

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