yup, back in the 20th century, he'd maybe get a few e-mails a day. And they'd be a novelty, an extra source of business.
Now that he gets big jobs arranged through e-mail he's hardly likely to bother bidding on your frame work is he? It'd take him 20min to answer all your little questions about his experience with bike frames, dig out photos if he has any, assure you that he does indeed know his arse form his elbow and can do his job better than you can. Whereas the next one in his inbox is "how much to powdercoat 10,000 cans?", which lets be honest is a more profitable thing to bid on?
Phone, 5 minutes and you'll have a quote and can ask if your expected to do the blanking or not. Jobs a gud un.