“I imagine someone who has built a company from pretty much nothing to being worth 20 million in 20 years probably doesn’t give 2 hoots what this forum says because all in all, its a success.”
Yep. Nothing wrong with that. It’s not criminal to make a profit.
What is annoying is when times are bad at a company they blame something rather than themselves.
Like I said I stopped buying from (Ragley), on one etc firstly due to QC but secondly the way a customer is treated.