Forgot to add – Very happy with First Direct. Joint account moving there ASAP, all my accounts are there already. Phone banking app is actually usable, and they have some of the cheapest mortgages around for current account customers, which I’ll be taking up in a few months… sorry, sounding like an advert now 🙂
Andyl – I looked at the other accounts and couldn’t find any benefits that genuinely were for me. I dare say someone gets some value from it, but most of them are items you can get cheaper elsewhere or are happy to live without. I think they screwed up royally with that charge – as more people notice I think more people will switch – I’m not aware of any other bank employing such a mechanism for agreed overdraft.