They are about 9 miles away from me and I`ve brought a bike from them in the past with no problems.
Helpful in the shop, but they are crazy busy most of the time.
I wanted to see a few bikes for the Mrs, and they didn’t want to get a load out and ready, which I was a little put out by……. and then I went over there and understood why !!
Their unit is quite literally packed to the rafters with bikes, and that’s the retail unit.
So for them to get 3 or 4 bikes over, unpacked and set up for a possible sale of 1 bike, was a lot of hassle, when they are shifting as much stock as they do.
Effectively, do your homework, decide what you want and order if they have it.
Don’t expect the same level of 1 to 1 service as the LBS, that’s not what they are about.
I am a happy customer, and if they had what I wanted I would happily use them again.
One of my mates I ride with has known all the guys there for donkeys years, they have been around a long time and are normally the first port of call for a lot of people locally who are looking for bikes