are people aware that insurance companies charge solictors a referall fee (on average over £500) to deal with PI claims – its a nice revenue stream for them.
government has reformed claims process in april last year and solictors costs are vastly reduced and fixed on all claims under £10,000 ( which probably covers about 85% of all claims. no pure whiplash claim is worth more than £4500/500 (and rarely are they this high))
Uninsured drivers are a MASSIVE problem and the MIB who deal with such claims are funded by other law abiding drivers via their inurance premium.
Fraudulent claims are not as widespread as people percieve.
Young drivers end up in some of the most horrific claims we see. Speed usually an issue , rolling cars , numbers of passengers. Pensioners also involved in a number of accidents but usually less ‘exciting’ claims and down to them ‘not seeing stuff’.
I am sure the motor element of the insurers business props up other less profitable areas of the company.
Large repairers are ususally nailed down on low labour rates (volume work) so I doubt thats an issue.
Credit hire is another massive problem which has come to the fore again.