Cue sarcastic comments, no doubt but let me explain.
Our office air con has auto, heat & cool modes. In auto it seems to run fine. If it's cool you just up the temperature and it gets warmer, decrease the temperature and it gets cooler. Simple.
But, some idiot in our office who I am yet to identify keeps sticking the temperature up to 24 deg. C and the mode to "heat". This appears to do nothing, the units don't operate and the room gradually gets cooler.
I want to put it back to auto (and a sensible temperature), but would also like to explain to the girls near the control thingy who will undoubtedly moan about it (and I suspect are meddling with the controls) what "heat" actually does as it doesn't seem to, erm, heat.

