Advice above is correct. Fishless cycle with an ammonia source is by far the best option. However If you’re not going to do a proper fishless cycle then use tetra safe start, seachem stability or Dr. Tims one&only.
These are the same product essentially (licensed patent I think) and the only ones known to work.
The fish shop have given you bad advice this far, so do your own research as much as possible. They mostly do, especially “pets at home” type places.
Visit tropicalfishforums.co.UK for good advice would be my suggestion.
Get your self an api freshwater master test kit. The test strips are worthless.
Oh and add elodea/egeria to the tank, it is a bulletproof plant and will take up ammonia and nitrite in case the filter is not doing it’s job properly.