Just seen the credit crunch subs offer.What can existing subscribers expect?Any incentives?
Bike Forum
New subs deal how about existing subbers?
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Posted 3 years ago #
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Dog-in-the-manger ?? Presumably you thought the subs were worth it at the time, and obviously, that money has already been spent! This is a perennial problem with promotions, so cut them some slack :o)
Posted 3 years ago # -
Posted 3 years ago # -
"so cut them some slack :o) " for not valuing my undieing loyalty since the mag started?
There's been another thread on the same topic knocking about for about a week, i've asked those at STW towers to join the conversation a couple of times but nothing doing.
I wonder if anyones listening to the (very) rank and filePosted 3 years ago # -
do you want a refund?
after the hoo ha in the last few months with the site being hacked I think it looks like they are just trying to get a bit more money in through the doors.
I am sure that when you renew your subscription you could ask for the new rate
Posted 3 years ago # -
oldfart, you must be a mind reader, I was just thinking the same thing, just got my letter in yesterday telling me the price was going up and it was going to come out 8 times a year. That's great I thought to myself another copy to read, but no mention of a free ST Hipflask boohoo.
Why do company's punish long term customers like this all the time. It's not just Singletrack, most company's are happy to take your money year in year out without so much as free bag of sweets, but are happy to give new customers the moon on a stick.
Posted 3 years ago # -
for not valuing my undieing loyalty since the mag started?
let's not over egg it, presumably you take the magazine because you enjoy it ?
Posted 3 years ago # -
wildrnes are you a subscriber?
Posted 3 years ago # -
Isn't it the same with subs to any magazine - once you're in then you're in. You don't keep getting freebies every time the mag does some form of promotion and you shouldn't expect to. Where would be the business sense in that. If you buy something and see it in the sale months later do you take the hump with the shop?
If you're that bothered about it use some common sense and cancel your current subs then resubscribe. Personally for a hip flask or a dvd I wouldn't bother.
The idea of the promotion is to attract new subscribers, it's not just a giveaway for the sake of it.
Posted 3 years ago # -
Like wise simon do you subscibe?
Posted 3 years ago # -
mrdoubletake, as above if you're really breaking your heart over it then cancel and resubscribe. Easily solved eh.
Posted 3 years ago # -
Maybe this is the turning point then between being a community which started with Gofar and then went something like "hey guys we want to start a magazine would you like to subscribe so we can have our big publishing adventure?"
Maybe now its something else. Maybe the man has arrived;-)Posted 3 years ago # -
Like wise simon do you subscibe?
is that relevant ? Does one have to be a subscriber to feel the pain ? I am grateful to ST for providing the service they do, and though we disagree about some of their marketing decisions, I'm not complaining about this one.
Posted 3 years ago # -
Maybe the man has arrived;-)
oh dear, not the man! I get the impression it's still a very hand-to-mouth business...
Posted 3 years ago # -
not sure a cancel and resubscrivbe would work - most offers are for 'new subscribers only', which technically, you're not...
Posted 3 years ago # -
So you don't then Simon. thought not.
Posted 3 years ago # -
not sure a cancel and resubscrivbe would work - most offers are for 'new subscribers only', which technically, you're not...
Often the case.
Posted 3 years ago # -
I appreciate its annoying when you see other people getting more, for less than you did... but is this any different than buying bikes? I just stretched my £500 budget to £850 for a "bargain bike" which I have since seen at £700. Things get cheaper sometimes. maybe you should subscribe again, and sell your extra copies on ebay at gross rate of inflation?
Posted 3 years ago # -
This thread has appeared several times on the forum over the years.
I'm a subscriber and I wouldn't expect a free gift for continuing to be a subscriber.
Posted 3 years ago # -
Well it works with other mags.
I think itÃs pretty naive for anyone to think that a magazine business would send a ëthank you for already being a subscriberà gift to existing subscribers.
Posted 3 years ago # -
Presumably you got some sort of deal or gift when you first subscribed? That's no different to the new subscribers, is it?
Posted 3 years ago # -
I did get offered a book by Cycling+ for being an existing subscriber recently.
Not turned up yet, though.
Posted 3 years ago # -
What book was that wwaswas, I subscribe to C+ and didn't get any offer of a book?
Posted 3 years ago # -
Mike
Expect seems to be the word here, i don't expect a free gift either.
However the guys are tells us they are doing their bit in the credit crunch, but only for new money. Ok fair enough if thats the way it is.... but i'd like to hear from them.Posted 3 years ago # -
LOL! @ uplink!
'Brand new customers only!'
Those ads made me laugh.
Can't remember what they were for, though.
Posted 3 years ago # -
"Gary_M - Member
What book was that wwaswas, I subscribe to C+ and didn't get any offer of a book? "Bothered now eh Garry, you missing out?
Posted 3 years ago # -
Why the big hoo haa? Its no different from seeing a sofa you bought 2 months ago reduced by £100 in the sale.
Sh!t happens. MTFU.Heres me thinking you subscribed to the mag because you liked it and were interested in the subject matter.
Posted 3 years ago # -
Why do people expect the folks at stw to explain every business decision they make? You buy the mag, you're not a shareholder.
No not bothered at all Speshpaul, I was just wondering if it was an offer in the mag and I missed it. Anyway I'm a subscriber so I would expect to be treated the same as any other subscriber unless the offer is based on length of time as a subscriber for example, so it's not the same argument.
Posted 3 years ago # -
Have you tried calling & asking for the retentions dep't?
Posted 3 years ago # -
Gary swearing already, that C+ deal must be hurting you bad.
Posted 3 years ago # -
Uplink
"Have you tried calling & asking for the retention dep't? "
Yeap but they put me through to urologogy!Posted 3 years ago # -
Presumably, the STW guys know that people who subscribe keep subscribing, so they don't need offering an incentive to do so. If existing subscribers were cancelling their subs left right and centre, I'm sure an offer would appear. Since most subscribers seem happy enough, I doubt that'll happen.
Posted 3 years ago # -
gary_m;
"We like our subscribers to feel special. After all, youÃre committed to reading Cycling Plus every month... so weÃre committed to ensuring you receive all the benefits of being one of our loyal subscribers.
WeÃd like to give you a little something extra. So to show you just how much we really appreciate your dedication to Cycling Plus, we would like to send you a FREE End To End, by Andrew Webster book.
There's no catch, just simply click on the link below, fill out your details and we'll send you your End To End, by Andrew Webster book absolutely free! So get clicking and remember to enter your gift code:
Everyone loves a freebie"
I must be a *really* special subscriber rather than just a run of the mill one like other folk.
I'd feel even more special if the actual book turned up - I got that email on the 5/12/8 and did the online form the same day...
Posted 3 years ago # -
Probably in my spam folder and what's this swearing you're on about Speshpaul?
Posted 3 years ago # -
"I'd feel even more special if the actual book turned up - I got that email on the 5/12/8"
You and probably everyone else you had the email.But a attitude that bucks the trend of some of the publishing experts above
Posted 3 years ago #
Topic Closed
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