I'm not really sure where I stand on this, pretty annoyed to be honest.
I have a bike for sale (elsewhere) which I sold last week, or so I thought. It was a fair advert & an accurate description of the overall condition. Ultimately it was a used bike so had some scuffs & scrapes, but that's all.
The price was fair, and I had someone interested who pushed me hard to place a deposit on the bike to take it off sale, to which I agreed. Now nearly a week later, he has decided the bike isn't in good enough condition, and expects something 'as new'. Thus he would like to back out of the sale.
Now he wants his deposit back. To which in my mind he isn't due. I took the bike off sale, and the other people I had (3 very interested people) have rightly so, gone cold and moved on.
Am I being harsh not to refund? To my mind the whole point of a deposit is an intention to buy. Otherwise what's the point. We're not talking a huge amount of money here, £75 on a £2k sale.