Hi guys and gals,
Wondered if anyone on here had heard of the following?
I was kind of hoping I wouldn't have to do this publicly but as all mondraker (via silverfish) want to do is keep giving me new frames and not solving the issue I've no real alternative.
So, I bought a 2013 dune xr frame last October and realised quite quickly that the rear seat stay brace was literally smashing into the seat tube upon full compression - anything from small to large drop offs.
The only way I can stop it happening is pump the shock up almost rock solid which defeats the object of the bike as it then rides like a bloody hard tail! Over time it cracks the paint off and begins to dent the seat tube! Anyhow, regardless of whether it can be stopped by upping the shock up, I refuse to accept that engineering wise the frame can bang not itself, poor design in my opinion.
Mondraker sent me a new frame which upon first ride, does exactly the same thing..... Currently have another warranty claim ongoing...... Of which they're taking their time over, probably as they realised they've screwed up. Obviously I'm not happy and no one seems to give a s**t either, silverfish or otherwise!
So, has anyone ever come across this at all?
I'd appreciate opinions on what to do about it - write to magazines etc as I don't want a bike that's going to effectively smash itself apart. It gets ridden as its designed for, mega avalanche and trams Provence this year!
Thanks in advance