So Don Simon has never once taken anything that wasn’t his? Never has a pen or post-it note from work been found at his home? Never has he done something that should have resulted in a payment or fine (eg: speeding) for which he paid nothing?
To the OP. Store the new hi-fi in the garage, if they don’t contact you in a month or two, keep it. The retailer should be more organised – they shouldn’t send out goods to people without an order/payment.
What kind of emergency requires a hifi in time for the weekend? Do the vendors market themselves as suppliers of urgent radiograms for time sensitive weekend listening?
You put yourself in a corner that they were unaware of, then got stressed about it. Sending it back is no hardship whatsoever you big pansy.
Morally, there’s no question – you should let them know they’ve made a mistake. But I don’t think you’re obliged to put yourself out so they can pick it up.
I had this happen with a bed years ago and they told me to keep it.
Morally, there’s no question – you should let them know they’ve made a mistake. But I don’t think you’re obliged to put yourself out so they can pick it up.
Legally there is no question either, the exceptional people in the audio visual store should be called Now, if they then choose not to collect the op wins and can sleep easily.
Never has a pen or post-it note from work been found at his home?
No, but then again I’ve generally worked in environments where the employees are treated like adults. Current boss is a bit of a star too.
Just mailed my bro in law who’s a consumer protection guy & he says…
‘Unfortunately the goods would not be yours.
There’s nothing laid down as what is a reasonable time (for them to pick the goods up) but if it went past that point then you’d be looking at damages only i.e. compensation for the inconvenience, that sort of thing.
It only becomes yours if its unsolicited which it isn’t.’
Thanks esseletc, to be honest, I wasn’t really expecting to keep it, I’m more annoyed that a company that’s already wasted my time has been so incompetent and wasted even more of it!