Guys
We can sometime be a bit long to respond to emails (we do try to do it within 2 days), which is something we are working on as our admin and answering upto 30 mails a day after riding all day is getting quite a lot and difficult to manage..
THis is something we are rectifying with a new email client allowing us to respond via smart phones when we get a quiet spot during the day as well as new accounting software that will replace our Outlook/Excel setup
We have also been having problems with some emails not arriving in our inbox as they are marked as spam….especially if they are from work/company email addresses (even if we have responded previously) again we will have a new website with a new host which will hopefully rectify this problem..
But 2 weeks is out of the ordinary and can only apologise for this, @ Singlespeed Stu if you havent given up by now pleased drop us another line quoting stw.
As I said in another email, we have been operating now for 7 years running trips for 10-11 months of the year and has been extremely hard work.. We are all human, and we all do f***ups but I’m not prepared to let 7 years of hard work go down the drain, so we are rectifying some of the issues we have..