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1. sheldona - Member

   If you need any parts I can totally recommend Simpsons Cycle Services, if you need any parts then just ask Craig.
   I've got his number if anyone needs it.

   On the other hand I was totally let down by a so called Maverick Specialist this week (John Atkins Cycles) what a load of W******** wouldn't sell me a critical part then once on the internet they mailed me with an excuse blah blah blah, really crap service, wishing I had never bought my frame from them now and will never set foot in their shop again.

   Posted 1 year ago #
2. TheSwede - Member

   Shoud read:
   Maverick Owners
   WHEN you need any parts

   Posted 1 year ago #
3. BigR - Member

   I would second the above. Craig was very helpful in supplying parts quickly - virtually by return of post after emailing him.

   Posted 1 year ago #
4. martymac - Member

   i am confused, have raleigh re-introduced this bike?

   Posted 1 year ago #
5. singlespeedstu - Member

   Points and laughs at the Maverick owners.

   *Travels back in time*

   Posted 1 year ago #
6. neil853 - Member

   also had work done by craig, top top man and excellent service. The maverick has gone now like as lets be honest, they're a poor product.

   Posted 1 year ago #
7. sheldona - Member

   Points and laughs at SSStu as he can't spell the Jesus bike proper

   Posted 1 year ago #
8. rOcKeTdOg - Member

   Atkins didn't have any knee warmers last week either, i mean it's the beginning of autumn and they've not thought to restock on winter clothing??

   Posted 1 year ago #
9. sheldona - Member

   Ivthink you're wrong Neil, superb product with iffy support maybe but you can't deny they ride fantastic!

   Posted 1 year ago #
10. beaker - Member

    I ordered two tiny rubber seals for my ML7's air can earlier this year and Atkins were great. I'd tried Sideways (I think) and they didn't have them. Perhaps I was just lucky?

    Posted 1 year ago #
11. sheldona - Member

    Luck judging by my encounter last week!

    Posted 1 year ago #
12. neil853 - Member

    By poor design i mean the guide blocks being made of cheese. And the support was none existant. I would NEVER by a maverick product. To drop people who'd invested significant money in a product like that is shocking.

    Posted 1 year ago #
13. sheldona - Member

    Guide blocks?

    Posted 1 year ago #
14. TheSwede - Member

    He's talking about the speedball seatpost I guess.

    Posted 1 year ago #
15. showerman - Member

    with regards the seatpost issue, had one of the very first in the country from sideways seatpost clamp came loose on first ride maverick could not be more helpful sent loads of free goodies from the states to say sorry. when they sold the design to crankbrothers it was crankbrothers that decided to stop stocking the spares but as maverick had sold the design rights what can they do. they helped again by sending loads of spare parts they had at the warehouse

    Posted 1 year ago #
16. sheldona - Member

    I know nothing about the posts but the frames and forks are superb!

    Posted 1 year ago #
17. singlespeedstu - Member

    *laughs so hard it hurts*

    Posted 1 year ago #
18. neil853 - Member

    from my point of view i bought a maverick seatpost, they then sold the design to someone else ans suddenly i had no aftersales support so much so that i now had a very expensive paper weight. So after what, two years of production? There were little to no spares. Thats a piss take in anyones eyes. Crank bros importer 2pure bent over backwards but what could they do? They had bought a design and developed it. Crank bros bought the degin not the obligation to supply parts for another cycle co? Doesn't matter now anyway, i've just put it down to experience, these things happen.

    Posted 1 year ago #
19. sheldona - Member

    Neil, I'm sure if you contacted Ethan at Maverick he'd be able to help.

    Posted 1 year ago #
20. mtbmaff - Member

    Can only second what Sheldon has said, Craig Simpson great service, Atkins apathetic, Chris or Ethan @Maverick

    very helpful people and great service from the states.

    Posted 1 year ago #
21. mboy - Member

    Can only second what Sheldon has said, Craig Simpson great service, Atkins apathetic, Chris or Ethan @Maverick

    very helpful people and great service from the states.

    Likewise...

    Craig Simpson, top top bloke. Rang him up, asked about parts availability. He said no problems but to fire him an email with the part numbers I wanted. Lo and behold, next day they're through my letterbox with an invoice! That's speedy service...

    Ethan is also perhaps the nicest most helpful bloke I've ever dealt with. Had a long email conversation a while ago about various aspects of my frame and forks, he was superb!

    Oh, and should add that in the past Tim @ Sideways was brilliant when I had a couple of technical questions, not sure how much he deals with Mavericks any more though...

    Posted 1 year ago #

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