I have none of that experience.
Though in the long past I did have frustration with Juicy 3. They were a bit rubbish (though never ruined a ride), but stick with any Elixir derivative and you’re fine.
And how does just switching to Shimano solve the issue? He’d be back to separate levers on the bars or change all to Shimano and get into the world of i-spec with just the same if not worse issues.
Matchmaker is pretty simple really and quite neat. Even integrates a reverb (quite nicely with a 1×10 set up joining the lever to the left brake lever).