Ooh, that’s a good one, actually…
Cycle Scurgery in Spitz used to be good for MTB stuff, but it seems to be too ‘chain-store’ bike shop now. Staffed by disinterested bods who’d rather be somewhere else. Can’t blame them, I spose.
I’ve found the bods in Brick Lane Bikes to be quite helpful, likewise with Magic in Whitechapel. I’m sure Condor is great if you want to spend loads on spensive road bikes or Rapha/Assos clothing, but I’ve repeatedly found them pretty patronising. There’s a mechanic at On Your Bike in Tooley st, forgot his name, he’s really helpful and friendly.
TBH, bike shops generally pay shit wages, so you’re rarely going to find really good staff, who are knowledgeable, well-trained and enthusiastic. It’s the bods who run the little shops, that are often the best to deal with. Lots of the young bods are just there to fill in time, get cheap bits, etc.
Strangely, some of the best, most helpful, pleasant staff, I’ve found in Halfords, Evans and Decathlon! Don’t seem to posess the arrogance of those that work in ‘proper bike shops’.
The worst person I’ve ever seen working in a bike shop, is a feller I worked with, in one place that’s a franchise. Useless. He’d spend most of his time either on the ‘phone to his mates, or reading bike mags. Would ignore customers, or tell them we didn’t have stuff in stock, when we did, just to get rid of them. He tried telling me stuff like ‘hoover the floor’, or whatever, whenever the manager was out. Me and the others would just tell him to get fecked, and get on with our jobs. Turned out he was the son of a mate of one of the owners…
I remember a place in Covent Garden, way back. Run by a right poncy posh twunt. Crap shop, that was… 😉