http://superstar.tibolts.co.uk/product_reviews_info.php?products_id=461&reviews_id=1181
Bike Forum
LOL@ the feedback on Superstar website
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Posted 4 months ago #
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It'll not be on there long
Posted 4 months ago # -
Technically, that is good feedback for the shopper. Superstar would do well to respond publicly, and resolve it in the glare of others.
Posted 4 months ago # -
almost four months so far...
Posted 4 months ago # -
One star, quite generous.
Posted 4 months ago # -
I've always had pretty good service and communication from Superstar. Having briefly worked in a sales environment, you were always more inclined to help the friendlier customers. And the ones who came in shouting the odds, well, they'd likely be back regardless of how you dealt with it because we were offering a service by far the cheapest available.
"The customer is always right" doesn't always hold true for product providers/sellers that base their model on mass sales at cheap prices.
Thats just the way it is.
Posted 4 months ago # -
Im hoping Superstar develop into some sort of British manufacturer. I know the guy bought a CNC machine.
Posted 4 months ago # -
I have seen occasional 'less than flattering' feedback on the site before, i think they tend to leave it but we'll see, a good laugh none-the-less though.
Customer service is pretty sh*t though....... i contacted them re the pads i bought being useless and they argued the toss that i was using them in the wrong conditions.......end result i'll never buy pads from them again as will none of the guys i ride with!
Posted 4 months ago # -
Im hoping Superstar develop into some sort of British manufacturer. I know the guy bought a CNC machine
I'd like to register my interest in any future vacancies Superstar may have for 3D modellers
Posted 4 months ago # -
i contacted them re the pads i bought being useless and they argued the toss that i was using them in the wrong conditions.......end result i'll never buy pads from them again as will none of the guys i ride with!
brake pads have always been good for me and my mates...
Posted 4 months ago # -
Were the special brake-pads that only work when there is a full moon? What a load of bolloxs they spout
Posted 4 months ago # -
Don't know if commrnt has changed? Not that funny.
Posted 4 months ago # -
its not humerous its the fact taht the comment is on there and has not been modded that made me laugh.
Posted 4 months ago # -
Blimey. At least superstar didn't send substandard Ragley **** out.
Posted 4 months ago # -
Haze - Member
I'd like to register my interest in any future vacancies Superstar may have for 3D modellers
You just gave me an ideaPosted 4 months ago # -
What happened for superstar to become infamous on here? Was it someone from it pretending to be someone else, or something like that?
Posted 4 months ago # -
surely its a good thing. It shows a degree of openness leaving bad feedback up.
Go onto any site that has a feedback function and you will find some absolute shockers. There will always be unhappy customers.
Posted 4 months ago #
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