I purchased some forks from CRC, a set of 2011 Fox Talas 36s which were initially described as being Kashima coated. The photo didn’t show this so I contacted them before ordering to make sure they were, response was yes definitely Kashima. So click the order button and they arrive, guess what standard stanchions, not to worry contact CRC and they offer some money back, all is well.
Then recently the forks have been playing up so I contact Mojo to ask for a bit of advise, their response was this, “Unfortunately as the forks were bought through Chain Reaction and are OE equipment sold off the bike so they don’t have any Fox warranty with us”
This was not advertised by CRC and I’m wondering where I stand, is there any difference between OE and factory forks? Previously with any Fox forks or shock, when there has been an issue it’s gone to Mojo and they sort things out with no hassle, but here it doesn’t look like that is going to be the case.