I have been having a big problem with Comet it is a long story but their customer service is crap.This is my plan engineer is coming out next week the same one that has already flooded my kitchen by not putting the waste pipe back on right.Anyhoo he always parks his little van in my driveway now it is only one car wide i am thinking of blocking his van in waiting till he is finished then ignoring the doorbell like they have been ignoring my phone calls all week.My wife is saying a big no way he might phone the police but what can they really do???

To be fair it's not him that's ignoring your phone calls

Sweet plan, looks foolproof to me.

he might just reverse 'by mistake' into your car – not his van after all is it ?

ALWAYS ignore your wife.
It should be the law.

shandy Lol

Is it wrong?
Does your driveway have a dropped kerb ?
If it does then, yes its technically wrong, you will be parking illegally.

kidnapping/false imprisonment

no it just comes right in from the road we don`t even have a pavement

Its against the law highway code to block a drive with a car on it

I would say that yes you have a problem, but you are going the wrong way about fixing it. Find out the MDs / Chairmans name and write to him with a fair a balanced letter. Explain that you must have some kind of response, and copy the letter to the manager of the store you have an issue with.
Blocking a technician in on your drive puts you in an undefendable position.

Sounds like this plan isn`t going to work. any other STW bright ideas

CBT for your obvious anxiety issues ?

any other STW bright ideas

Go online and try and find the customer services or operations director's email address. Its probably not published, but look at the directors listing in the company's annual report then figure out the company's standard email format eg: <surname>.<forename> @ <company> .com .

Then email him/her direct with your issues.

Worked a treat for me when dealing with B&Q, had been fighting them for 3 weeks, after I sent the email the issue was resolved within 24 hours.

Not sure what your plan was going to achieve anyway, hostage swap, engineer for a new washing machine/kitchen floor?

Hey Tracker hostage swap that is funny. I am feeling better now i have had a really bad day getting pasted from department to department

pics of and dibs on the van please 😆

😛

I like it! Do it!

kidnapping/false imprisonment

err no it isn't

You'd be better off contacting consumer direct for advice, and they'll provide you with all the details you need to pursue the matter legally.
If you want to make a bigger show of their poor servce, get them on Watchdog. It usually makes big companies suffer on your behalf on TV.
Why penalise an average joe for his rich bosses' mistakes?