I have a broadband/TV deal with Virgin.
I switched from BT about 8 years ago for the faster connection speeds as I often have to work at home and rely on the connection.
In the last six months the internet connection has become decidedly flakey. It is often showing as 'Wireless Connected - No Internet' or I will be in the middle of a web conference and the line will drop for long enough to lose the conference and then reconnect.
The couple of time where it has been bad enough to endure the over friendly automatic fault logging system I have had a very nice person explain that it is a known fault and is being addressed 'just as quick as they can'.
Is the reliability likely to improve if I switch back to BT or do they all share the same network infrastructure?