i bought a bike locally this year – as in local to where i live now. Previously i always went back to my old local and employer.
It was the only dealer for the brand anywhere near me and i knew the bike was a pre order only at the time.
I practically had to throw money at them to look interested in finding out how long it would take to order in….. I wasnt trying to haggle – i just wanted that damn specific bike. Not one of the CX bikes you have in stock and i wont be talked round because its not even close to what im asking you to order for me.
When it arrived it was assembled for me – by the saturday boy i assume. In all of the shops ive worked in it would have failed PDI on a number of points. The one that annoyed me most was both hubs were nipped up and didnt turn freely (which if left unattended would result in dead hubs PDQ) but there was a significant drought of grease through out , seatpost was in dry. The bar clamp was nipped on one side and had a massive gap on the other.
remembered why i prefer to buy my bikes in boxes and sort them my self.