Many years ago I sent Hope a hub that had cracked at one of the spoke holes and was upfront that it was 3 years old. I was asking if the wheel had been over tensioned because the wheel had been trued 2 weeks before it failed. 2 days later a new hub arrived at no cost to me and that hub is still going strong 10 years later with new bearings of course 😎
Recently my 2 year old vision 2 extension cable failed, sent it back to Hope who sent a replacement (again no cost) by return of post!
A few weeks ago I decided to change my (7 years old) XT brakes and after research I went for some Hope X2s because even if the XTs are better overall (according to the forums) they aren’t rebuild-able and I doubt Shimano would fix them if they failed.