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  • This topic has 6 replies, 5 voices, and was last updated 14 years ago by CHB.
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  • Hope: amazing service again!
  • DezB
    Free Member

    Sent my 2 yr old V2 light back for repairs as it kept flickering off.
    Posted it Wednesday.
    Hope chap couldn't repeat the problem but, he changed the cable anyway.
    Got it back today!
    All free of charge.

    May seem a small deal to some people, but to me it really warms the cockles. Seems we're surrounded by lazy, incompetent, can't be arsed coumpanies, always trying for the quick buck. So to have a UK mtb company that treats customers so well, I think is just lovely.

    Thanks for listening.

    Posted 14 years ago
    racing_ralph
    Free Member

    Hope are tremendous!

    Posted 14 years ago
    CHB
    Full Member

    I "hope" they read this.
    They are a true UK legend.

    Posted 14 years ago
    retro83
    Free Member

    yep, I've also had great service from them

    Posted 14 years ago
    footstomper
    Free Member

    Agree totally, I had a problem with my lights fixed and returned FOC. Fantastic service 😀

    Posted 14 years ago
    barnsleymitch
    Free Member

    I can only second what everyone else has already said. Top company, well made products and brilliant customer service – if only they made wives 😉

    Posted 14 years ago
    CHB
    Full Member

    Their brakes are prone to squeeling, you sure you want them to make wives?

    Posted 14 years ago
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