Hi all,
I’m after some balanced views and opinions on a problem with my Pinnacle Arkose (in house evans brand) Rigid Carbon Forks.
Forks in question, 700c Carbon disk forks, colour matched to bike frame. Purchased new a little over 3 months ago. I’ve been waiting on a set of excellent PDW metal mudguards with adaptable mounts, (this is my commuter bike) for past 2 months, they arrive, all looking good.
Start to fit mudguards to forks and discover that the mudguard mounts (located higher up the fork leg) are mounted offset on the disk calliper side (correct position on the non calliper side). It’s impossible to mount the mudguards as a result, the ‘wonky’ mount points towards the spokes of the wheel and is too close to the disk brake mount to fit anything other than potentially using a long bare wire mudguard.
Now it is potentially (not tried it) possible to mount a cheap wire type mudguard with an excessively long set of rods (maybe using an additional rod from a larger wheel size or rear guard) and a lot of serious bending, no safety tabs and an ugly looking end result.
Have spoken to shop and looked at this years model bikes with the same forks – guess what they are all straight and would present no problems at all. They also had a another model of my bike with the same forks and same wonky mount. Hummm… I’m told it might be a design feature – Really?
Though shop acknowledges the issue, they tell me that they have no replacement forks.
I find a potentially ugly bodge solution to be unacceptable. Not only would it leave me out of pocket for my new expensive mudguards (partially fitted so no return there). Not only does it give, an at best, ugly bodge fix, it also has no QR safety tabs when riding off road.
Shop are ‘making enquiries’ so maybe they will resolve this, however my lunchtime chat has left me with a strong sense that little if anything will be done to remedy this.
Surely this is a manufacturers / design defect?
Does anyone know where i stand from a buyers, legal point of view?
Expecting a potential fight on my hands to get satisfaction (correct colour matched forks would be wonderful, yet being 100% carbon i suspect the entire batch is faulty). Evans may yet come good, so not wanting to be negative about them, i hope and worry.