Hi
Great feedback, thank you. I emailed Turner a week ago and have just had a token email say thay have my email. You're right their customer support has been legendary in the past, but feel a little fobbed off.
Just looking at options as I read a thread on here a week or so ago which said Turner had no 2005 frame parts left. Plus their frames only have a two year warranty on them now and they offer a $500 trade-in, not a massive amount.
Hence why I'm looking at something more affordable as an interim until I have some money.
I will certainly look at the alternatives you have suggested, just hope they come up in my size. I looked at Cotic but they don't do x-large.
Didn't realise that steel frames were so heavy either, learing lots on here today, cheers.