Seems according to the recent press release
on the front page of STW that Fox are revising the maufacturing process on their stanchions to deal with wear issues. At Last. This surely is an admission that there was a problem before, despite fox's previous repeatedly blaming any wear issues on poor maintainance and denying any reponsibililty to warranty?
Perhaps we now have ammunition we need to get some consumer power going?
Please could you email me with your stories, copied here too if you like with the following info:
Model / year
Date / place of purchase or are they OEM?
Did you follow the service guidelines?
Problem, costs associated, and fox's response to any warranty issues.
send to firstname.lastname@example.org
I will try and collate the responses and publish the results. Together we m ay actually be able to get fox/mojo to beahve reposnsibly towards their obligations on an allegedly premium quality product.