Bought ex-display but new (with 12 month manufacturer warranty) - who is responsible for repair - the retailer or the manufacturer and what are my rights (repair, refund, replacement etc).
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Four week old appliance broken down...
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Posted 5 months ago #
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Retailer.
Posted 5 months ago # -
'appliance'
Does it not just need new batteries
Posted 5 months ago # -
retailer.
Posted 5 months ago # -
retailer, repair, refund . replace your choice.
Its not the washer drier from the previous thread is it?
Posted 5 months ago # -
The retailer because what they sell must be "fit for purpose", so unless whatever you've bought wouldn't normally be expected to last 4 weeks, they are responsible. You can ask for a refund if you don't want it repaired or replaced.
EDIT : Oh sod it, forgot this "Bought ex-display", don't know then - was it sold as seen ?
Posted 5 months ago # -
TJ yes it was. :-{
Ernie - it was sold as new with 12 month warranty
Posted 5 months ago # -
I shouldn't snigger but you do lead a life fraught with trivial disasters.
Hope its sorted
Posted 5 months ago # -
Ah, a washer drier, so never been used for display purposes then. Yeah, it needs to be "fit for purpose", which it clearly wasn't.
Posted 5 months ago # -
TJ - I do with this one - original one wasn't as described and had a fight to get that refunded now this.
Arse.
Posted 5 months ago # -
Youa re obviously not meant to have a washer dryer.
Posted 5 months ago # -
I'll show those pictures to my wife
Posted 5 months ago # -
think I know what she might be doing with the mangle
Posted 5 months ago # -
Bought from Currys? My Beko fridge freezer decided to konk out after a week. Got it fixed by curries then it went again. Went back to them and demanded at least 20% off a new alternative FF and I got it with free delivery. Would suggest you try the same if it can't be fixed.
Posted 5 months ago # -
No - bought from a small local retailer via EBay that specialise in ex display stuff.
Posted 5 months ago # -
No - bought from a small local retailer via EBay that specialise in ex display stuff.
Shirley PayPal dispute is your friend then?
Posted 5 months ago # -
Turns out it wasn't broken - spoke to customer services and it has an 'uneven load' auto cut-out. It would have helped if the troubleshooting guide had mentioned that.
Posted 5 months ago # -
"uneven" as in all the clothes in the bottom of the drum?
Posted 5 months ago #
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