Anyone had any luck exchanging something they have used once? Just got a pair of Time mtb shoes from CRC and both feet have had skin taken off below ankle from them rubbing. They are not faulty I dont think, just not compatible with my feet! Cheers folks. (I have never purchased footwear mail order for that reason! Should know better shouldn't I?)
Bike Forum
exchange of goods Q
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Posted 8 months ago #
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Even returning faulty stuff to CRC is a PITA, their warrenty support is woefull.
Good luck with returning non-faulty items!
[smug mode]I never buy mail-order clothes for this very reason. Unless I've tried a one on in a 'proper' shop first[/smug mode]Posted 8 months ago # -
I've never had a problem with CRCs returns. Always found them quick and helpful.
But as for the shoes - no chance. They are not faulty you should have tried them round the house properly first. Maybe you just need to break them in more before you give up on them - try some thicker socks and tighten them up to stop them slipping.
Posted 8 months ago # -
SPD shoes will have fitting marks on the soles from the cleats and if you wore them outside they are bound to be dirty so I doubt they'll accept them back. Would you be happy it you received a pair of shoes that had been used and returned?
Posted 8 months ago #
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