Sold the following on eBay this week, my Sony HDR-AS200v action cam + extras that i had previously advertised in the for sale forum. It sold (ebay listing here within 2hrs of listing the advert for my buy it now price of £150 + £7.00 special delivery postage.

Posted off the following day to the buyer, postage actually cost me £12.40 but what’s a few £ to worry about.

Received an eBay message regarding the item, all correspondence is below if you can be arsed to read it.

Hi, the camera arrived ok but i’m very disappointed to find the card isn’t right for the camera and doesn’t allow recording in the high quality mode. I searched online and tried formatting the card in the camera but it seems there is no way. Which means i now need to spend at least £20 on a card that will work. I paid the BIN price due to it being ready to go and feel it wasn’t a full disclosure that you didn’t mention it. Are you willing to refund enough for me to buy a working card?

Hi Abdullah, I have recorded in 1080 mode using the included memory card and after checking the specifications on Sandisks own website i can confirm that the Extreme Plus micro SD memory card that you received with the camera can record up to 4K Ultra Video and has a write speed of 95MB per Second so i feel you may be mistaken in your belief that the card is not correct for the camera. Are you sure you have set the options correct in the camera menu?, the supplied instructions with the camera are not the easiest to follow so i often had to resort to getting help and advice from the Sony Camera forums, perhaps try again?.

Hope you get it working,

Kenny

Hi Kenny, there is no way this card recorded in this camera at the high quality, it only works for MP4 recording. I’ve tried everything over most of a wasted morning, formatted in camera, formatted in windows into exFAT using 2 different methods, it’s now exFAT but still doesn’t work. Searched Sony forums and tried some suggestions but it doesn’t work. The card isn’t compatible and i’m sorry but it’s stretching credibility to believe you wouldn’t have realised. I need to record in XAVC as i’m cutting this with footage from a higher quality camera. Honestly i wouldn’t have paid £157 knowing i’d need to spend another £20 on a card, i could have got a X1000 for that. If you can refund 20 for a card i’d call it square otherwise i’m not too sure what to do with it

Regards
It’s not about the speed its that the card isn’t compatible with XAVC and that you didn’t mention that in the listing

Hi Abdullah, The card i supplied is compatible with recording 1080 HQ video footage, in my original advert i stated the following “a 32GB Sandisk Extreme Plus memory card – good enough for 3 to 4 hours of 1080 footage”. I have never used the XAVC sony format nor do i have any knowledge about using the format so pray tell me how i would possibly know that the card is not compatible with XAVC, however as per my listing the card is perfectly compatible with the camera recording at 1080 HQ (mp4 format) as stated very clearly in my original eBay listing. I have just done a google search to find out more info regarding suitable memory cards for XAVC and it appears that the minimum memory size required is 64GB, see below cut & pasted from the sony website.

{Beginning in 2015, several new Sony DSLR and Camcorders were released with XAVC S video recording modes. These cameras require using a 64GB or higher SDXC card for recording in XAVC S modes.
Note: Your Sony camera may incorrectly show ‘U3 card required’ error message when using XAVC S mode with a U3 SDHC 32GB or lower capacity card.
The following Sony models require 64GB or higher capacity SDXC for recording in XAVC S modes. Later release models may not be listed.

Sony Alpha a6300
Sony Alpha 7R II
Sony Alpha 7S II
Sony FDR-X1000V
Sony HDR-AS200V/HDR-AS200VR
Sony RX100 M4 }

Abdullah – Taken that as granted it appears you have knowledge of the XVAC format as you have previously stated and as such you know full well that you need a 64GB memory card then i am rather perplexed as to what you expect me to do, you bought the item with full knowledge of the included 32GB memory card and if you are cutting the footage as you say with another XVAC equipped camera then surely you could just use the 64GB memory card from that camera.
I feel i should inform Ebay resolution centre of this as you appear to be attempting to extort money from me for an issue that is outwith my control and has no bearing on my original advert listing

Should i bother to inform eBay of the hassle?, i feel i listed the advert fairly and i think he’s just coming the c u next friday by asking for £20.

Playing devil’s advocate, his response seems pretty fair TBH. Sorry. For the sake of £20 I’d probably just stick the card in my phone or something.

EDIT: sorry, I misread it and thought you were the buyer. So yeah, seems reasonable to me.

Tell him to go away in jerking movements.
If he raises on issue with eBay then just point them to the listing, the fact you mentioned it all and thats that.

Tell him to jog on or send it back for a full refund.

I’d give him the opportunity to return it but as it was as described you won’t be refunding postage, either way.

I had a couple of eBay issues lately, one asking for stuff that clearly wasn’t shown or listed, I made them the offer to return but they wanted the item so threatened me with negative feedback, I reported them and pointed out eBay’s feedback extortion policy, never heard back.

The other was parcelforce smashing up a pair of wheels, I gave a 75% refund and claimed unsuccessfully off Parcelforce, got positive feedback and a happy buyer, just £300 out of pocket…

Hmm, I just feared he would raise an issue with eBay or that he’d leave negative feedback for an issue that appears to be his problem for not reading the listing correctly, I never stated the card would work with XVAC format as i had no knowledge of XVAC till he pointed it out.

I **** hate selling stuff on eBay, had mega-mega issues with a selection of very expensive Native Instruments music software that i sold to a buyer, i informed him that he’d need a qualifying previous licence code from an older version of the software to use the latest version that i was selling along with the corresponding hardware and he’s all ” Yeah….yeah…got that mate, no worries etc..etc, used their stuff before., brilliant gear” so i went through the licence transfer procedure with Native Instruments in Germany and gave him the 8 x 16 digit transfer codes for all the software and informed Native Instruments that i was no longer the owner. It transpired he had no previous legacy software, no Native Instruments user account and to make matters worse he raised an issue with eBay so i had to refund him in full, he sent the software back but he then refused to get in touch with Native Instruments to say he was not the owner (told me to f-off) so i had well over £1K of software that was bloody useless as i was not the verified owner according to Native Instruments.

That took a 6 hour drive there and back with my brother to sort out, he did look very surprised when he answered the door but after a quiet word he was very amenable to my request to use my iPad to send an email stating he was not the owner and I was.

Dicks, there’s far too many these days for my liking.

That took a 6 hour drive there and back with my brother to sort out, he did look very surprised when he answered the door but after a quiet word he was very amenable to my request to use my iPad to send an email stating he was not the owner and I was.

😀 good stuff!

An e-bike powered hoof-in-slats , sorry what was the question 😛

Having been sold a fake barbour jacket on eBay, and tried to resolve with the seller, with an offer that would have cost me 20 GBP, when they started getting shirty, I handed to eBay. It was sorted in 24 hrs with the seller paying all my costs ….

Don’t give him £20. Either sod off or return for full refund. Life’s too short.

Sold my old phone on eBay recently. Listed at broken/for parts as screen didn’t work (clearly stated). Sold for £25 which is going rate (20% of cost if it worked).

Got an angry message from buyer telling me screen doesn’t work. No bother with eBay as it was listed correctly. There are just some idiots out there.

Just had this reply from Abdullah.

So my response should be as follows yes?………….

Get yourself tae ****, quit trying to extort £20 from me for a total non issue and as for feedback? – take yer feedback and shove it up yer bell-end followed by the camera as i imagine you’re the type to get a kick out of that

Does that seem a reasonable response?

Go round with your brother and sort it out.

Post the result on here please!

Yes but be less polite 😀

The guy is obviously a cockwomble. You can just refund the gimp £20 and put as experience or argue with him. Idiots have had years of experience as idiots. You can’t win an argument with an idiot. 😕

Utterly grim, why I avoid eBay selling as never worth the hassle unfortunately

So hang on, there’s nothing wrong with the camera, his beef is with the card. So remove the camera from the equation, he’s happy with that. That card is £16 new so what’s a fair price second hand, a tenner maybe?

What I’d do then I reckon is tell him that you’ll happily refund him for the unsuitable card on receipt of return. As you were £5.40 out of pocket on the charge you made for P&P which you previously waived, you’d be happy for him to use that loss to cover postage.

The logic bomb here is that it’s not your responsibility to buy him things that will make what he’s bought do what he wants it to do. What if he’d bought it and the compatible card he needed was £200?

Moreover, he’s clearly clued up -now- on what cards he needs, why didn’t he do that research before buying? Sold as seen. Does it do what you claimed? Yes. In a specific and hitherto undisclosed manner? No.

Your buyer is a cock. One that is blackmailing you with threatening intent.

Which would boil my proverbial, so I’m with you Somafunk.

Escalate this and copies of your email exchanges to eBay now. Like right now.

His threats will be hollow.

You can just refund the gimp £20 and put as experience or argue with him.

I have sympathy for him if he’s bought something unsuitable, but from his tone it sounds to me like he just wants an additional discount. On the basis of how this has developed, I wouldn’t give him free money just to make him go away whilst I still had a hole in my arse.

As the phrase goes, nothing is foolproof because fools are so ingenious.
Guy is a bleeding muppet and hugely trying it on, but as said ebay appears to be full of these twonks nowadays but the feedback/resolution system is horribly skewed in their favour.
I’ve got a load of clobber in a heap waiting for ebay, but I am beginning to lose any enthusiasm for putting it on based on all the stories I see on here.

Commiserations to you, and hope you get it sorted soon

(but if you decide to go for the shoes and bombers approach please do keep us informed!)

Call his bluff, tell him to post the kit back to you for a refund ?

Shit down his chimney.

IME, don’t be afraid to scrap it out in the ebay system, there’s a belief that “ebay always sides with the buyer” and it’s absolute cock. I’ve sold thousands of items and you do get pisstakers and incompetents causing trouble, and all I do is, I keep it to teh facts, I keep it polite, and I jump through all of ebay’s deliberately annoying hoops (because the system is designed to put you off). The only cases I’ve lost were where I’d genuinely screwed something up (either in the listing, or in the “defence”).

I think it’s reached a point where because of internet rumour, most people don’t even attempt to fight it, so they just give up and then tell another 10 people “ebay always sides with the buyer”

Well i replied to him but seeing as i have raised a dispute with eBay resolution centre i have kept my response to him rather subdued.

NO Abdullah, I do not admit the card does not work fully in the camera and you are not getting somewhere. Perhaps you should take a step back from your current keyboard position and take a moment to ask yourself “Am i being a Richard”.

The memory card does work in the camera/always has worked in the camera/and continues to work in the camera as i have used it to record 1080 footage as i very clearly stated in my listing, the problem you raise with XAVC is a non issue as i have never used that format nor was i aware of it being an issue with that card, as i have stated in my listing of the item – it recorded 1080 footage perfectly well – perhaps i am not as accomplished as yourself when it comes to understanding of video formats so i was happy enough with the very limited video that i shot with the camera and was unaware of XAVC and whatever benefit it could possibly bring to the end result – that is possibly why the camera had sat unused for the previous 10months as i just couldn’t be arsed to use it then go to the bother of editing my shonky mtb videos so i thought it was best to sell it, obviously that is now proving to be a major mistake as the amount of time i have wasted in corresponding with yourself has far outweighed the amount of time that i have actually used the camera.

Anyway….. i’m tiring of this dispute so i have informed eBay resolution centre and i will let them deal with you and the rather strange issue you raise, i will not enter into any further correspondence with yourself so do what you like with your threats to leaving negative feedback.

PS Actual postage costs were £11 for insured next day special delivery and an additional £1.40 for the padded envelope so £12.40 in total, as i only charged you £7 i’d appreciate it if your conscience would see fit to drop £5.40 into an RNLI charity jar

Hopefully he’ll get the message now, otherwise i’ll sign up his address for oodles of high class free porn.

COUGAR , Nope camera is perfect but he has a problem with the card as apparently to use sony’s fancy XAVC video format you need to use an Extreme Plus card with at least 64GB of memory, the card i advertised in the eBay listing was as follows

Also included are 3 spare batteries, a 32GB Sandisk Extreme Plus memory card – good enough for 3 to 4 hours of 1080 footage along with a Sony AKA-HLP1 hard lens protector and CamKix padded case to keep everything together.

so i think it’s fair that i tell him to jog on.

You’ve let your emotions come through in your response (which is understandable given the cockwombleness being demonstrated by your buyer). Hope that doesn’t count against you in the uber-ebay-meister’s decision.

Though of course regarding feedback, he is also a seller, currently with 100% feedback…

(I see he has already left feedback for you)

Oh so he has, am i bovvered?. 😉

Not fussed, wish he’d just done that to start with rather than wasting my time attempting to correspond with him

Report the feedback extortion threat, eBay will remove his feedback.

IMO its simple – he returns it as his cost you refund him on receipt.

Might have to buy some of his items for sale, maybe buy his DVD then complain it won’t play in my CD player…

He’s a dick. End of.

Abdullah won’t give up, he won’t pay full price, Abdullah never had any intention of paying full price, he won’t send it back, you’ve had it.
Mark my words Abdullah has had your pants down.
eBay is full of these scammers!

Abdullah can cry “foul play” all he likes but I’ve come to the conclusion he knew exactly what scam he was planning as his other camera currently records in Xacv format so he obviously knew about the 64gb minimum memory card issue with regard to recording XACV video, needless to say I don’t have an attack of the guilts especially as I included a decent quality card reader that doubles as a card case with an extra free 16GB extreme plus sandisk card I had no real use for along with 3 bags of those free haribo sweets that wiggle send with orders (I don’t really eat sweets/sugary things especially jelly sweets being a vegi).

I was a bit miffed at his attitude to begin with and the fact he’s buggered up my 100% eBay feedback but I guess I’ve just been dealing with a “dick” so I’ll forget about him……..and eBay for the foreseeable future as I can’t be **** with the hassle.

Knowing what I now know I’d have rather sold it to UrbanHiker for his very cheeky £100 offer here on my for sale thread, ahh well…..learning experience and all that.

Knowing what I now know I’d have rather sold it to UrbanHiker for his very cheeky £100 offer here on my for sale thread, ahh well…..learning experience and all that.

Might be UrbanHiker getting his own back.. 😆

My opening line in any dispute like this is “send it back for a full refund”. Don’t get into any dialogue with a buyer. If he raises a dispute PayPal will almost certainly come down on his side and you’ll loose out (possibly twice).
Your negative feedback will be gone in 12 months time so don’t worry about it too much.

How is the feedback rating worked out? You appear to have 1 negative out of 280 odd transactions, but that’s 83%…?

It’ll be biased against this years – so he’s got 6 this year and one of those neg, which is 83%.

I would agree – complain to ebay that it’s an unfair neg. Card DOES work as advertised, with 1080 format. Maybe attach some footage that you recorded in 1080 to prove it. Despite the buyer being a douche, I don’t think your replies have helped. It’d be easier for ebay to agree with you if all the aggression was on his side.

Good luck though, even if you don’t get the neg removed, you can reply. But don’t be rude, most future buyers can look at that and judge. Just go with the facts: Card works with 1080 as advertised, buyer expected it to work with a format that only supports 64Gb cards, but would not accept this when I explained it to him several times.

Challenge the feedback. We sold some Ikea wardrobes this week. Included all the dimensions etc. Winning bidder then announced that they were too tall for them so wanted to cancel transaction. Then left us negative feedback because we quizzed them as to why they bothered bidding.
Raised a dispute and eBay ruled in out favour and removed the feedback. Back to 100%

So hes got the cheapest action cam on ebay AND all the accessories and hes still complaining? Some people…

If your not a regular eBay seller, tell him to go jump. He’s clearly looker for additional discount for a mistake he made of buying 2nd hand equipment when he didn’t research what he needed.
If you sell regularly and you think you may loose £20worth of sales because of 1negative feedback (unlikely), then partial refund the guy.