last time I went to the dentist I had a 40 minute wait without explanation – no excuses / reasons given either. Drives me completely up the wall – if I did that at work repeatedly I’d be up for a disciplinary.
Don’t mind the wait if I’m told the reason but as ^^ the waiting room is plastered in ‘if you cancel within 24 hours there will be a charge’ / ‘24% of patients were no-shows’ etc. Doesn’t seem quite right that it’s a one-way street.
Won’t be going back there – private practice so obviously they don’t need the custom if they can treat people like that. I’m going to a different one next time.
GP’s are different IMO.