AJ Bell are good, but you would want to take advice before going down this route.
On the whole Panorama was ok.
Equitable Life though are a closed company, which means they no longer accept new business. If a company doesn’t take new business how else are they going to make money other than charging more?
The lady really should have reviewed her pension (or rather the adviser who originally “sold” the pension should have contacted her to review the plan). By doing this these charges would have been picked up and she could have switched to a lower cost provider.
The first guy was investing with Fidelity who are not a specialist pension provider. Again, had this fund been reviewed the high charges would have been picked up.
The adviser that sold the old boy the pension with 10% initial commission should be kicked repeatedly in the bollocks – absolutely no need for those costs. Interestingly the company did not have the required permissions to advise on pensions, so the providers are also calpable in this miss selling because they are duty bound to ensure the adviser has the required permissions! A complaint to the FSA and FSCS may get some of this money back.
A good IFA is worth their fee and will be there reviewing your funds and answerable to you during the life of the plan, not just sell it and then never be seen again!