Getting the first punch to the head or face usually unnerves them
Unless they do kind of thing for fun. 😐
Now you have broken fingers and they are a little more upset than before.
Hollywood films aside, if you want to keep the use of your hands afterwards, punching people is a pretty poor option, especially somewhere hard and angular like the head.
i wear company clothing to and from work with our company logo clear to see. if i was involved in such an incident and someone complained to my employer i would face disciplinary action, because im still representing the company image on my commute
email a clip of the video to his employer, or put the clip on youtube and email them the link
Report report report and report again. His next discussion might be with a lady or a child who potential sexism and agism aside less able to take care of themselves. Tell his employer too then find a new commuting route for a while……..