Tried to buy some shorts online to get my card declined twice on Sunday – decided to log into my banking to see if anything was up – turns out someone has spent almost £2000 on my credit card in Hamburg on the 22nd and the bank has blocked my card (AFTER the 2k spree)
Interestingly, the three biggest items seemed to be at Hotels – doesn’t say if it’s a reservation or what, I’m guessing they bought currency? No idea really. (One for £250 odd, one for £350 odd, and one for £950)
I phoned my bank Sunday who said there are two additional charges made in Europe at 4pm Saturday that are waiting to come onto the card for £75 each, and that I was to wait for those to appear on my statement then phone back on a number they provided – seems strange but whatever. They said the charges were made online, but from in Europe. They cancelled the card and have sent a new one out.
What happens next? Anyone had this happen to them?
I’m not panicking yet but would like to bank to say “everything’s cool – the credit is cancelled and we’ll sort it out” but they’ve not yet said that – just told me to phone back when those additional charges are on my statement!
Didn’t Chain Reaction have a data breach a while ago? I’m guessing the details are from that breach.