• This topic has 14 replies, 10 voices, and was last updated 13 years ago by beej.
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  • Compensation for Vodafone customers due to outage
  • Olly
    Free Member

    “Suffered” from the great vodaphone outage of the South this morning?
    feel you deserve some “compensation”?

    how about i dont slap you across the tits for being a pathetic whinging little douche bag who is “hugely inconvenienced” by not being able to get on facebook this morning

    grrr
    grrr
    rant
    grrr

    richiethesilverfish
    Free Member

    I couldn’t agree more.

    I was one of the ones that suffered with the ‘outage’ and yes it was a bit inconvenient but compensation??? Get over it!

    How about this – my monthly tariff is £35. So thats about £1.16 a day, the phone was out for roughly half a day sooooo I’m going to piss and moan until I get my 58 pence compensation!!

    Pieface
    Full Member

    Interesting, does anyone ever check out their service level agreements when they sign a contract? At a guess vodafone offer a 99.9999% availability target and achieve this all the time.

    jon1973
    Free Member

    the phone was out for roughly half a day

    mine is still out, it keeps on coming on for short spirts and then dropping out again.

    Don’t really care about compensation as long as it doesn’t go on for too much longer, these things happen. We’ll only end up paying for it anyway in the long run if they have to shell out tens of thousands of pounds to customers.

    molgrips
    Free Member

    how about i dont slap you across the tits for being a pathetic whinging an avaricious opportunistic little douche bag

    FTFY

    richiethesilverfish
    Free Member

    Jon1973 – have some of my signal, I’ve got bucket loads of it now.

    Weirdly I used to get a rubbish signal in my office, its now full.

    Oggles
    Free Member

    I got a about 30% off my O2 bill when a local mast broke due to the snow 🙂 The power of twitter.

    samuri
    Free Member

    When my Virgin connection was dead for about three days they gave me my months rental back (a whole ten pounds). I think they thought that would stop me complaining.

    molgrips
    Free Member

    Weirdly I used to get a rubbish signal in my office, its now full.

    More slots are available innit.

    MrOvershoot
    Full Member

    We were sent an email
    Vodafone network hit by break-in
    Vodafone’s mobile network has been disrupted following a break-in at its exchange centre in Basingstoke.

    The company said some customers had lost voice, text and internet access.

    Engineers are working to fix the problem, according to a Vodafone statement.
    TBH I didn’t notica any problem but then then I don’t phone people much, they phone me :/

    jon1973
    Free Member

    More slots are available innit

    richiethesilverfish, you must be using some of my slots, can I have them back please?

    I have a full 5 bars and 3G, but it’s still saying “No access to network”

    br
    Free Member

    Stealing copper?

    richiethesilverfish
    Free Member

    richiethesilverfish, you must be using some of my slots, can I have them back please?

    I’ve put them on ebay . . . .

    toby1
    Full Member

    Now I couldn’t contact a mate on Saturday because apparently there was a Vodaphone ‘outage’ – his not mine, did anyone else suffer a pre-theft outage on Saturday – are they being hit both physically and digitally in response the vast tax write-off they received?

    beej
    Full Member

    Break in today almost certainly a professional targeted theft of specialist network equipment to be shipped abroad. I’ve heard (anecdotally) that something like a bulldozer was used…

    The Register has a bit more detail.

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