My broadband connection is causing me trouble downloading. It is taking a long time to download a website and anything involving video is taking for ever. Yet when I run a broadband speedchecker I am showing on average a speed of 4 meg.
I have tried 3 different speedcheckers and they all show roughly the same speed is there any way of checking my broadband quality not just the speed.
My isp is plusnet with a 14 gig download limit which I am no where near reaching at the moment. I am running Norton 360 protection.

