RAC messed me around several times, things like refusing to send a van because I couldn’t provide a post code (I was on a hill road with no houses in sight)… Another time, my bike had an electrical fire, I phoned and asked for a recovery, they insisted on sending a patrol first to see if the bike could be repaired on site. 3 hour wait for a man who got out of the van, took one look, said “That’s knackered, why didn’t you ask for a relay” then got back in the van and drove off.
AA on the other hand I’ve only used once and they went so far above and beyond the call of duty it was almost embarassing. Absolutely superb.
Oh- I got an enormous cashback payment from topcashback, worth checking out (if you’re not already a member, you could use my referral, http://www.topcashback.co.uk/ref/northwind 😉 )