when I try to download BB app world it says that my device software doesn't support it and need to download Ver. 4.2 or higher – the Bold 9700 runs ver. 5.0!!

anyone else had this problem. how did you solve it?

And before any smart asses say – I don't want an iPhone!

are doing it OTA or via DM?

Sorry, I don't understand those acronyms

I am connecting to the blackberry website via the phone on the mobile network.

over the air.

desktop manager

are you in uk?

http://na.blackberry.com/eng/services/appworld/download.jsp#tab_tab_getting_started

try a battery pull, take battery out and reinstall.

do you have

apparently I have found the solution – you have to buy into the Blackberry internet services! I only want to download free apps

Majorly rubbish!

yes you need BIS who are you with? normally comes with plan or did you buy a used phone?

Vodafone, its a work phone so they pay for it. apparently the BIS is £5 pm?? might have to give Vodafone a ring tomorrow

If its a monthly contract yes its included, it maybe the fact that it wasn't activated as mine wasn't. A call to customer services 191 should sort it out.

yes £5 a month, included in the contract.

nice one, thanks. will do that tomorrow! 🙂