I ordered a Hope V2 Evo brake from bike outlet as they were £15 cheaper than CRC. Now I regret it. Their website states in stock items when it's a complete lie. I called several times over a number of days only to be told a pack of lies such as "they will be sent tomorrow". Of course, tomorrow was the same story. They even took my money on the day I ordered it. Disgusting. I am now asking for a refund, but don't hold my hopes too high. I fear I may have to get my money back via my credit card company.
It wasn't until I did some R&D into them that they have done this thing in the past a couple of years ago (I should have checked before I ordered I know). They are still upto their old tricks.
Avoid at all costs. Blatant fraud.

