Im in Hong Kong and placed a relatively large order for brake pads for me and my mates. Order was received but with a few mistakes. E-mail exchanges were prompt, and I was satisfied, although the order was not 100%, all the pads were useful to one of us.
One week later, another package arrives with the overlooked pads. No grumbles or excuses. Excellent service, and having used their pads for a while, I am exceptionally happy with them.
If any of the staff are reading, big thanks from Hong Kong !