Training a guy at work……….
Wrong product sent to customer due to an I know better mentality….
Me: “You sent the wrong thing because you just didn’t know what the customer wanted and you couldn’t admit it”
Him: “Well yeah, but I didn’t know that I didn’t know at the time”
Thunk sound as jaw hits floor.
I have it all to go through again tomorrow….

These cretins get through our recruitment process from time to time. You have my sincere sympathy.

I use the Donald Rumsfeld quote a lot, it’s really useful to highlight project risk. We all have the stuff covered that we know about, there is just reality to bite you on the arse.

We have a product list of about 8k items…..
Same guy takes a phone call “hang on” says he “I’ll just look through the list and get you a price and availability”
5 minutes of thumbing through the list whilst the customer was waiting..
“Sorry, what was it you wanted Martin?”
(Customer was called Eddie)
Anyone want a job in the drilling industry? There may be a vacancy soon

Our drills have a slightly bigger diameter but the sentiment is spot on!

Yep, they are diamonds!

Ah, the old Concave Profile Junk Mill Drill Bit.

The Donald Rumsfeld quote actually makes sense, shocking that a politician should admit there are things that are unknown that they don’t actually know about yet but ’tis such and a fact of life. 😯

Have you never heard of aleatory and epistemic risk?

Have you never heard of aleatory and epistemic risk?

Those two words have just moved from the list of unknowns that I don’t know about to the list of things I now know I don’t know about. And there was me thinking it was a waste of time writing a list of things I know I don’t know that I don’t know.

You know nothing. In fact, you know less than nothing. If you knew that you knew nothing, then that would be something, but you don’t.

Rest of the quote is quite good too but probably nsfw